GAINS Privacy Policy

Ely Cohen Fitness Online Coaching LLC (“we,” “us,” “our”) operates the GAINS website (www.gainsfitapp.com), the GAINS mobile app (GAINS FIT), and all related services. This Privacy Policy explains how we collect, use, store, and protect your personal information. By accessing or using our services, you consent to this policy.

Information We Collect

Personal Information:

Full Name
Email Address
Phone Number

Demographic Information:

Age
Gender
Location

Health and Fitness Information:

Fitness goals, body metrics, dietary preferences, medical history
Quiz and assessment responses

Note: Payment details are securely processed exclusively by Stripe. We do NOT collect, access, or store payment information.

Use of Information

Providing personalized fitness coaching and related services
Communication with users (responding to inquiries, updates, notifications)
Continuous improvement of GAINS FIT services
Ensuring compliance with laws and regulations

Data Storage and Security

Your data is securely stored on servers in the United States. We implement rigorous security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Data Breach Protocol

In the event of a data breach, we will notify affected users promptly and take appropriate action, including cooperating with law enforcement as necessary.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your information to third parties. Only authorized personnel within our company have access to your data, strictly for purposes outlined in this policy.

Third-Party Payment Processing

Payments are exclusively processed by Stripe, adhering to stringent security standards. We have no access to your payment details.

Cookies and Tracking Technologies

We do NOT use cookies, analytics tools, or advertising tracking technologies.

Minors Policy

We do not intentionally collect information from individuals under 18 without explicit parental consent. Parents or guardians may contact us to request removal of data collected without consent.

User Data Rights and Requests

You may request access, correction, or deletion of your personal data at any time by contacting us directly at info@gainsfitapp.com. Requests will be processed within 30 business days.

Retention Policy

We retain user information only as long as necessary to fulfill purposes outlined in this Privacy Policy or as required by law. Upon request or after a set period of inactivity, user data will be securely deleted.

Legal Disclosures

We may disclose your information if legally compelled to do so by subpoena, court order, or government request.

California & GDPR Compliance

If you are a California or EU resident, you have specific rights regarding your personal data, including the right to request information on data collection and usage practices, and the right to have your data deleted.

Do Not Track Policy

We do not respond to “Do Not Track” signals from browsers.

International Users

GAINS FIT services are available internationally; however, all data is processed and stored within the United States. International users consent to their data being transferred and stored in the U.S. when using our services.

Privacy Policy Updates

This policy may be revised or updated periodically. All modifications will be posted on this page, clearly marked with the latest revision date. Continued use of our services indicates acceptance of these updates.

Contact Information

GAINS
Email: info@gainsfitapp.com