Acceptance of Terms
By accessing or using the GAINS platform, mobile application, website, or any services provided by GAINS ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you must discontinue use of our Services immediately.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and GAINS ("we," "us," or "our"). Your continued use of the Services following any updates to these Terms constitutes acceptance of those changes.
Description of Services
GAINS provides a premium fitness coaching platform that includes, but is not limited to, the following:
- 1:1 Fitness Coaching: Personalized guidance from certified fitness coaches tailored to your individual goals, experience level, and preferences.
- Personalized Training Plans: Custom workout programs designed specifically for you, including exercise selection, sets, reps, progression models, and periodization strategies.
- Nutrition Plans: Individualized nutrition guidance, meal frameworks, and macronutrient recommendations to support your training objectives.
- App Access: Full access to the GAINS mobile and web application, including workout tracking, progress monitoring, messaging with your coach, and educational resources.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.
User Accounts & Registration
To access certain features of our Services, you must create an account. When registering, you agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information to keep it accurate and current.
- Maintain the security and confidentiality of your login credentials and not share your account with any third party.
- Accept full responsibility for all activities that occur under your account.
- Notify us immediately of any unauthorized use of your account or any other breach of security.
We reserve the right to suspend or terminate accounts that we reasonably believe violate these Terms, contain false information, or have been compromised.
Payment Terms
Subscription-Based Coaching: GAINS operates on a subscription-based model. By subscribing, you authorize us to charge your designated payment method on a recurring basis according to your selected billing cycle (monthly, quarterly, or annually).
Billing Cycles: Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You will be charged at the beginning of each new billing period. All fees are quoted in USD unless otherwise stated.
Price Changes: We may adjust pricing from time to time. You will be notified of any price changes at least 30 days before they take effect. Continued use of the Services after a price change constitutes acceptance of the new pricing.
Refund Policy: Due to the personalized nature of our coaching services, refunds are generally not provided once a billing cycle has begun. However, if you are dissatisfied with the Services, please contact us within 14 days of your initial purchase to discuss your concerns. We evaluate refund requests on a case-by-case basis at our sole discretion.
Coaching Disclaimer
Not Medical Advice: The information, content, and coaching provided through GAINS are intended for general fitness and wellness purposes only. Our Services do not constitute medical advice, diagnosis, or treatment. Nothing provided by GAINS should be interpreted as a substitute for professional medical advice.
Consult Your Physician: You should consult with a qualified healthcare professional before starting any fitness program, nutrition plan, or making changes to your existing health regimen. This is especially important if you have any pre-existing medical conditions, injuries, or health concerns.
Results May Vary: Individual results vary based on numerous factors including, but not limited to, adherence to the program, genetics, age, diet, lifestyle, and pre-existing conditions. GAINS does not guarantee any specific results, outcomes, or timeframes.
Assumption of Risk: You acknowledge that physical exercise carries inherent risks, including but not limited to physical injury, disability, and death. By using our Services, you voluntarily assume all such risks and agree to release GAINS from any liability arising from your participation in any fitness activities.
Intellectual Property
All content, materials, training methodologies, workout programs, nutrition plans, branding, logos, graphics, software, and any other intellectual property available through the Services are the exclusive property of GAINS or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your personal, non-commercial use. You may not:
- Copy, reproduce, distribute, or publicly display any content from the Services without our prior written consent.
- Modify, adapt, or create derivative works based on our content or training methodologies.
- Share, resell, or redistribute your personalized training plans, nutrition plans, or coaching materials to any third party.
- Use any automated means to access, scrape, or extract data from the Services.
User Content & Conduct
You may submit content through the Services, including progress photos, messages, feedback, and other materials ("User Content"). By submitting User Content, you grant GAINS a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with the Services and our marketing efforts, unless you opt out in writing.
You agree not to:
- Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
- Harass, abuse, or threaten other users or GAINS staff, including coaches.
- Upload or transmit any content that is defamatory, obscene, or otherwise objectionable.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Interfere with or disrupt the Services, servers, or networks connected to the Services.
- Attempt to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services.
Limitation of Liability
To the maximum extent permitted by applicable law, GAINS and its officers, directors, employees, coaches, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to, use of, or inability to access or use the Services.
- Any conduct or content of any third party on the Services.
- Any injuries, health complications, or physical harm sustained during or as a result of following any training or nutrition guidance provided through the Services.
- Unauthorized access, use, or alteration of your transmissions or content.
In no event shall our total liability to you for all claims arising from or related to the Services exceed the amount you paid to GAINS during the twelve (12) months preceding the event giving rise to the claim.
Termination
Either party may terminate the coaching relationship and these Terms at any time by providing written notice. Specifically:
- By You: You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing cycle, and you will retain access to the Services until that date.
- By Us: We reserve the right to suspend or terminate your account and access to the Services immediately, without prior notice, if we determine that you have violated these Terms, engaged in fraudulent activity, or behaved in a manner that is harmful to other users or our business.
Upon termination, your right to use the Services will cease immediately. Any provisions of these Terms that by their nature should survive termination shall continue to apply, including but not limited to intellectual property rights, limitation of liability, and dispute resolution.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
Changes to Terms
We reserve the right to update or modify these Terms at any time at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or through the Services.
Your continued use of the Services after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.
Contact Us
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us at:
We aim to respond to all inquiries within 48 business hours.